Customer Reviews
Based on 500+ verified customer reviews
Incredible 2 AM Response
A pipe burst in our basement at 2 AM. I called and they had a crew at my house within 30 minutes. They worked through the night extracting water and had dehumidifiers running by morning. They saved thousands in potential damage. I cannot recommend them enough.
Insurance Process Made Easy
After our kitchen flooded from a dishwasher failure, I was dreading dealing with insurance. This team handled everything. They documented all damage, communicated directly with my adjuster, and I barely had to lift a finger. The restoration work was excellent too.
Professional and Thorough
We had mold behind our bathroom wall that we did not know about until renovating. They contained the area, removed all mold, and tested air quality to make sure it was safe. Very professional team that explained everything clearly.
Saved My Basement
Heavy rain caused our sump pump to fail and the basement flooded with 6 inches of water. They arrived fast, pumped everything out, and set up commercial drying equipment. My finished basement was saved. These guys know what they are doing.
Fire Damage Experts
After a kitchen fire, we were devastated. This restoration team guided us through every step from board-up to final painting. The smoke odor removal was remarkable. Our home looks better than before the fire. Truly grateful.
Fast and Fair
Called them for a sewage backup situation. They arrived in hazmat gear within 40 minutes and had everything cleaned and sanitized within the day. Price was very reasonable for the amount of work involved. Would call again without hesitation.
Mold Problem Solved
Had a persistent mold issue that two other companies could not fix. This team found the hidden moisture source, properly remediated the mold, and fixed the underlying problem. Six months later, zero mold return. Finally solved!
Commercial Restoration Done Right
A sprinkler malfunction flooded our office building over a weekend. Monday morning, their commercial team was already on site with multiple extraction units. They worked around our business hours and minimized downtime. Excellent commercial service.
Great Service, Minor Delay
Overall excellent experience with basement flooding restoration. The only reason for 4 stars instead of 5 is a slight delay in getting the final drywall patches completed. But the water extraction and drying work was top-notch and they were very communicative throughout.
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