Our Restoration Process

The moment you call our 24/7 emergency line, our trained dispatcher gathers essential information about your situation, including the type and extent of damage, safety concerns, and your location. The nearest available crew is immediately dispatched with the appropriate equipment for your specific situation.

Our certified technicians arrive in fully equipped vehicles within an average of 45 minutes. They immediately assess safety conditions, shut off water sources if needed, and begin protecting unaffected areas with containment barriers and furniture blocks.

Using moisture meters, thermal imaging cameras, and hygrometers, our team maps every affected area including hidden moisture behind walls and under floors. This comprehensive assessment determines the scope of work, equipment requirements, and timeline for complete restoration.

Industrial-grade truck-mounted extractors and portable units remove all standing water. Weighted extractors pull water from carpet and padding. Submersible pumps handle deep-water situations. Every gallon is documented for insurance claims.

Strategic placement of commercial air movers and LGR dehumidifiers creates optimal drying conditions. Daily moisture monitoring ensures consistent progress toward target levels. Equipment is adjusted as conditions change to maximize efficiency.

Once drying is verified, full restoration begins. This includes drywall replacement, flooring repair, painting, trim work, and any other repairs needed to return your property to its pre-loss condition. A final walkthrough ensures your satisfaction.